2020 CDL Training — Privacy Policy
Effective Date: October 17, 2025
At 2020 CDL Training (“2020 CDL Training,” “we,” “us,” or “our”), your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or interact with our training programs and services (collectively, the “Services”). By using the Services, you consent to this Policy.
1) Information We Collect
We collect information to provide training, manage enrollment, and communicate with you.
Personal Information (you provide): name, date of birth, mailing address, phone number, email address, and (if you choose to provide it) gender.
Driver/Regulatory Information: CDL permit details, identification numbers, and records required by the Department of Motor Vehicles (DMV) or other licensing authorities.
Payment Information: billing address and payment details processed via our secure payment processor (we do not store full card numbers).
Device/Technical Information (automatic): IP address, browser and device type, operating system, pages viewed, and general usage statistics (used to maintain and improve the Site).
How we collect it: when you register or enroll, complete forms, communicate with staff, submit payments, or use our Site.
2) How We Use Your Information
We use your information to:
- Process registrations, enrollment, tuition, and training documentation.
- Communicate about schedules, requirements, and course updates.
- Report or verify course completion with the DMV or other authorities.
- Send important notices and safety updates.
- Send promotional messages (you may opt out at any time).
- Maintain security, prevent fraud, and improve Site performance and user experience.
We do not sell or rent your personal information.
3) Information Sharing
We share information only as needed to:
- Comply with lawor legal process (e.g., DMV requirements, court orders).
- Provide Serviceswith instructors, examiners, testing or training partners directly involved in your CDL training.
- Process paymentsthrough secure third-party processors.
We require our service providers and partners to protect your information and use it only for authorized purposes.
4) Security
We use industry-standard administrative, technical, and physical safeguards to protect personal data. Sensitive transmissions (e.g., payment details) are encrypted. Access to offline records is limited to authorized personnel.
No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5) Your Rights and Choices
You may contact us to:
- Accessor review your information.
- Corrector update inaccurate data.
- Opt outof promotional emails.
- Request deletionof your data, where legally permissible.
We will respond within a reasonable time and as required by law. To exercise your choices, use the contact methods below.
6) Cookies and Analytics
We may use cookies and similar technologies to improve navigation, remember preferences, and analyze traffic. Cookies do not collect personally identifiable information unless you provide it. You can disable cookies in your browser settings; some features may not function properly if you do.
7) Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can delete it.
8) Data Retention
We retain personal information for as long as needed to provide the Services, fulfill legal or regulatory obligations (including DMV requirements), resolve disputes, and enforce agreements. When no longer needed, we securely delete or de-identify the information.
9) Virginia Privacy Rights (VCDPA)
If you are a Virginia resident, you may have the right to:
- Confirmwhether we process your personal data and access
- Correct
- Deletepersonal data.
- Obtain a copyof personal data you provided to us in a portable format.
- Opt outof targeted advertising (we currently do not engage in targeted advertising), sale of personal data (we do not sell personal data), or profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise these rights, contact us using the information below. We will respond within 45 days (with one possible 45-day extension when reasonably necessary). If we deny your request, you may appeal by replying to our decision email; if your appeal is denied, you may contact the Virginia Attorney General.
10) Sensitive Data
Certain data (e.g., driver’s license or permit numbers) may be considered sensitive under applicable law. Where required, we will obtain your consent before processing such information for specified purposes (primarily compliance and training verification).
11) Third-Party Links
Our Site may link to third-party websites or services we do not control. This Policy does not apply to those sites. Review their privacy policies before providing information.
12) Changes to This Policy
We may update this Policy to reflect operational, legal, or regulatory changes. We will post updates here with a new Effective Date. Your continued use of the Services after changes means you accept the updated Policy.
13) Contact Us
2020 CDL Training
46 Joseph Mills Dr
Fredericksburg, VA 22408
Phone: (540) 841-6327
Email: privacy@2020cdltraining.com